Terms & Conditions for Shanclen Shadow Lodge

Last Updated: November 26, 2025

Welcome to the Shanclen Shadow Lodge website (“we,” “us,” “our”). By accessing or using this website, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please discontinue use of the website and services.

1. Use of the Website

By using this website, you agree to:

  • Use the site only for lawful purposes

  • Not disrupt, damage, or interfere with the website or its servers

  • Not attempt to access restricted or unauthorized areas

We reserve the right to restrict or terminate site access for misuse or violations.

2. Intellectual Property

All content on this website—including photos, videos, text, logos, branding, and graphics—is the property of Shanclen Shadow Lodge or used with permission.

You may NOT:

  • Copy, reproduce, or distribute any content without written permission

  • Claim our content as your own

  • Use the “Shanclen Shadow Lodge” name or branding without authorization

All rights reserved.

3. Booking, Payments, and Services

3.1 Booking Requests

Appointments must be made through our official channels:

  • Website forms

  • Direct message

  • Email

  • Approved scheduling tools

Submitting a request does not guarantee a booking until we confirm it.

3.2 Pricing

Prices vary depending on:

  • Location

  • Travel distance

  • Time required

  • Type of service

  • Additional add-ons

Pricing may change at any time without prior notice.

3.3 Payments

We accept payments through trusted third-party processors.
Some services may require a non-refundable deposit to reserve your date and time.

3.4 Cancellations

If you need to reschedule, notification must be sent ahead of time.
Rescheduling is not guaranteed and depends on availability.

4. Financial Information

All payments are processed securely through third-party payment platforms (e.g., PayPal, Stripe, Square).
We do not store or have access to:

  • Full credit card numbers

  • CVVs

  • Bank account numbers

You agree to provide accurate billing information and authorize all charges related to services you request.

5. User Content

Any content you submit (messages, comments, images, etc.) may be used for:

  • Communication

  • Scheduling

  • Marketing (with permission where required)

  • Service delivery

You agree not to submit harmful, illegal, or offensive material.

6. Photo & Video Usage Rights

Unless otherwise agreed in writing:

  • Shanclen Shadow Lodge retains copyright to all photos, videos, and creative media produced.

  • Clients receive personal-use rights to delivered content.

  • Commercial use requires a separate licensing agreement.

We reserve the right to use work for:

  • Portfolios

  • Advertisements

  • Website galleries

  • Social media

  • Promotional materials

If you require privacy or restrictions, inform us before the project begins.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for:

  • Their content

  • Their privacy policies

  • Any damages or issues caused by using them

Use third-party links at your own risk.

8. Website Availability

We work to keep the website functioning smoothly, but we do not guarantee:

  • Zero downtime

  • Error-free performance

  • Uninterrupted access

We may modify or shut down the site temporarily or permanently without notice.

9. Limitation of Liability

To the fullest extent allowed by law, Shanclen Shadow Lodge is not liable for:

  • Website errors or downtime

  • Lost data

  • Misuse of the site

  • Financial losses

  • Third-party issues outside our control

Use of the website and services is at your own risk.

10. Indemnification

You agree to indemnify and hold harmless Shanclen Shadow Lodge from claims, losses, damages, or expenses resulting from:

  • Misuse of the website

  • Violation of these Terms

  • Issues involving third-party platforms

11. No Refunds / No Returns

All payments, deposits, services, and digital media provided by Shanclen Shadow Lodge are FINAL.

By booking or purchasing from us, you agree that:

  • No refunds will be issued for any services, deposits, or digital products.

  • No returns or exchanges are accepted once media or services have been delivered.

  • Deposits/retainers are non-refundable under all circumstances.

  • Missed appointments, cancellations, or lack of communication do not qualify for refunds.

  • Rescheduling may be offered at our discretion but is not guaranteed.

This applies to:

  • Photography services

  • Videography services

  • Editing work

  • Travel fees

  • Digital downloads

  • Any custom creative work

By using our services, you acknowledge acceptance of this No Refunds / No Returns policy.

12. Changes to These Terms

We may update these Terms & Conditions at any time.
The “Last Updated” date will show the most recent revision.

Continued use of the website means you accept any changes.

13. Contact Information

For questions about these Terms & Conditions, contact us at:

📧 Shanclenshadowlodge@gmail.com